Affordable Connectivity Program

Affordable Connectivity Program

FCC Affordable Connectivity Program

At Service Electric, we understand the importance of keeping families connected with affordable Internet service. With access to work and school now being remote in many instances, the Federal Communications Commission offers the Affordable Connectivity Program (ACP). *

Things You Need To Know About The ACP:

  1. The ACP offers a maximum benefit of $30 per month off your Internet service.
  2. Applicants are subject to the ACP rules and requirements.
  3. In the past, if you were enrolled in EBB, you will need to reapply for ACP. Learn More
  4. If you would like to qualify for ACP, you can see if you qualify and learn more here.

Still Have Questions?

  1. First, get answers about the new program and make sure you qualify before you apply CLICK HERE
  2. After you have been approved, please complete the form below or call Service Electric and get set up with the program.

If you do not have Internet Access please contact our office at 1-800-225-9102.

To file a complaint with the FCC, please use one of the following methods:

Submit Your Application

Affordable Connectivity Program (ACP):  Proof of eligibility to participate in the ACP is required. Standard terms, conditions of service, and acceptable use policy apply. The ACP benefit and all referenced promotional credits only apply to a single internet speed plan, standard modem/router, taxes and fees, and fees and surcharges that are assessed and retained. Other services, equipment, taxes, fees, and surcharges are not included. Even with the ACP benefit and promotional credits, a monthly payment may be required, which will be reflected on your billing statements.

Internet Service:

High-Speed Internet packages require a cable modem, which Service Electric provides for a monthly rental fee, as well as one ethernet cable when using an external device such as a router. Customers may use their own modem and router, however, SECTV is not responsible for repair or configuration of customer-owned equipment. Actual Internet speeds may vary and are not guaranteed, as speeds may be affected by factors outside of Service Electric’s and/or PenTeleData’s control.

IP traffic sent to customers on ports TCP 25, TCP 80, TCP 443, TCP 445, TCP 1080, TCP 6667-6669, TCP 1433-1434, TCP & UDP 135-139, TCP & UDP 67 are blocked for security and network management reasons to minimize customers’ connected devices from being compromised through vulnerabilities and/or to avoid infected or hostile computers from affecting other users’ connected devices.

Internet Pricing and Billing:

  • Rates are subject to change and do not include franchise fees, FCC regulatory fees, network access fees or taxes.
  • Installation charges may apply.
  • State sales tax is applicable to some rates and fees.
  • Unreturned rental modems and routers may be subject to a replacement cost. View current replacement costs.

Internet Equipment:

  • DOCSIS 3.1 Modem is required for 904 Mbps and higher
  • Equipment brand and appearance may differ from pictures shown and is based on availability
  • eero product monitoring requires the eero smartphone app