IMPORTANT CHANNEL CHANGE ANNOUNCEMENT FOR CABLE TV SUBSCRIBERS!

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LEHIGH VALLEY SUBSCRIBERS - Your channel lineup will change starting February 12th. All channels in the 500 range (and select channels in the 600 and 700 ranges) will move to their new dial positions.
WILKES-BARRE SUBSCRIBERS - Your channel lineup will change starting February 18th. All channels in the 500, 600 and 700 ranges will move to their new dial positions.
NJ SUBSCRIBERS - Your channel lineup has already changed to an "HD" lineup, eliminating the 500 series channels and select 600 and 700 range channels.

ALL SUBSCRIBERS - For more information please see the letter and lineup card included with your December statement.

Modems and Routers

What is a modem?

Arris ModemYour modem is a device that connects your home to our Internet service. In the typical home, our coaxial cable plugs into your modem and carries the Internet signal.  Some modems include a built-in wireless router to provide Wi-Fi from a single unit.  You can rent a modem on a monthly basis from Service Electric, and our equipment is guaranteed for the life of your relationship with us. If your rented modem ever stops working, we will be there to fix or replace it, typically at no cost to you.

 

 

What is a router?

The router connects to the modem, acting as a “go-between” connecting your devices to the Internet signal. Your router may also include levels of protection like a firewall to help keep your data safe. Sometimes the wireless Wi-Fi router is “built-in” with the modem, but can also be a separate piece of equipment like the eero Tru-Mesh router. You can rent a router on a monthly basis from Service Electric, and our equipment is guaranteed for the life of your relationship with us. If your rented router ever stops working, we will be there to fix or replace it, typically at no cost to you.

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