Modems and Routers
What is a modem?
Your modem is a device that connects your home to our Internet service. In the typical home, our coaxial cable plugs into your modem and carries the Internet signal. Some modems include a built-in wireless router to provide Wi-Fi from a single unit. You can rent a modem on a monthly basis from Service Electric, and our equipment is guaranteed for the life of your relationship with us. If your rented modem ever stops working, we will be there to fix or replace it, typically at no cost to you.
What is a router?
The router connects to the modem, acting as a “go-between” connecting your devices to the Internet signal. Your router may also include levels of protection like a firewall to help keep your data safe. Sometimes the wireless Wi-Fi router is “built-in” with the modem, but can also be a separate piece of equipment like the eero Tru-Mesh router. You can rent a router on a monthly basis from Service Electric, and our equipment is guaranteed for the life of your relationship with us. If your rented router ever stops working, we will be there to fix or replace it, typically at no cost to you.