Policies & Disclosures

The following includes Policies, Disclosures, Disclaimers, and Information about the Service Electric products, services, legal documentation, and website.

General Customer Information

• Lehigh Valley
• Hunterdon
• Wilkes-Barre
• Standard Terms and Conditions of Service – Residential
• Standard Terms and Conditions of Service – Commercial
• Equipment Replacement Costs

Internet Service

• Internet Access Acceptable Use Policy (PenTeleData)
• Network Management Disclosure
• High Speed Residential Internet Service Agreement
• ISP Transparency Statement

Website

• Privacy Policy
• Website Terms of Use

Telephone Service

• Phone Agreement

Employment

• Equal Employment Opportunity (EEO) Public File Report
• EEO Certification

Billing

• Taxes, Surcharges, and Fees

Rate Cards

• Lehigh Valley Rate Card
• Hunterdon Rate Card
• Wilkes-Barre Rate Card